Volume 4, Issue 2, March 2016, Page: 41-49
Organisational Knowledge Acquisition with Contested Collective Intelligence in the Web Environment
Gangmin Li, Department of Computer Science and Software Engineering, Xi’an Jiaotong-Liverpool University, Suzhou, Jiangsu, China
Received: May 11, 2016;       Published: May 12, 2016
DOI: 10.11648/j.se.20160402.16      View  2876      Downloads  77
Abstract
Knowledge acquisition (KA) is a hard problem in knowledge engineering. Big Data Analytics (BDA), aiming at derives value out of big data, sheds light on this problem. Advanced data analysing methods and computational platforms make it possible to imitate large members of communities and interactions among the community members. This paper reports the efforts on capturing organisational knowledge through a “Contested Collective Intelligence (CCI)” model in the web environment. We assume that web users are individual experts and the whole web community is a big organisation. The organizational knowledge on the web is emerged and revealed through the interactions where individual users freely express themselves and interact with others to clarify facts, argue about meaning and debate about truth through claim and counterclaims. It is a hope that by capturing those claims, the connections between claims and the final agreement on understanding of the meaning, the collective knowledge emerged on the web can be captured, stored and reused.
Keywords
Contested Collective Intelligence, Knowledge Acquisition, Knowledge Services, Knowledge Repository, Argumentation Structure, Sensemaking
To cite this article
Gangmin Li, Organisational Knowledge Acquisition with Contested Collective Intelligence in the Web Environment, Software Engineering. Vol. 4, No. 2, 2016, pp. 41-49. doi: 10.11648/j.se.20160402.16
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